/* Support-specific layout. Shared primitives and colors are unmodified Ankra Next Ink. */
@font-face {
	font-family: Inter;
	src: url("/brand/InterVariable.woff2") format("woff2");
	font-weight: 100 900;
	font-display: swap;
}
@font-face {
	font-family: "DM Sans";
	src: url("/brand/DMSansVariable.woff2") format("woff2");
	font-weight: 100 1000;
	font-display: swap;
}
@font-face {
	font-family: "Roboto Mono";
	src: url("/brand/RobotoMonoVariable.woff2") format("woff2");
	font-weight: 100 700;
	font-display: swap;
}
:root {
	font-family: var(--ink-font-sans);
	font-size: var(--ink-type-body-size);
	color: var(--ink-fg-default);
	background: var(--ink-bg-canvas);
}
* {
	box-sizing: border-box;
}
body {
	margin: 0;
}
h1,
h2,
h3,
p {
	margin: 0;
}
h1 {
	font-size: var(--ink-type-title1-size);
	line-height: var(--ink-type-title1-line-height);
	font-weight: var(--ink-weight-semibold);
	letter-spacing: var(--ink-type-title1-tracking);
	overflow-wrap: anywhere;
}
h2 {
	font-size: var(--ink-type-title3-size);
	line-height: var(--ink-type-title3-line-height);
	font-weight: var(--ink-weight-semibold);
	letter-spacing: var(--ink-type-title3-tracking);
}
p {
	line-height: var(--ink-type-body-line-height);
	color: var(--ink-fg-muted);
}
a {
	color: inherit;
	text-decoration: none;
}
button,
input,
textarea,
select {
	font: inherit;
}
button,
a {
	touch-action: manipulation;
}
button {
	cursor: pointer;
}
button:disabled {
	cursor: not-allowed;
}
a,
button,
input,
select,
textarea {
	outline-offset: 4px;
}
:focus-visible {
	outline: 2px solid var(--ink-border-focus);
}
[hidden] {
	display: none !important;
}
.sr-only {
	position: absolute;
	width: 1px;
	height: 1px;
	padding: 0;
	overflow: hidden;
	clip: rect(0, 0, 0, 0);
	white-space: nowrap;
	border: 0;
}
.skip-link {
	position: fixed;
	top: -100px;
	left: 16px;
	z-index: 100;
	padding: 16px;
	background: var(--ink-bg-surface);
}
.skip-link:focus {
	top: 8px;
}
.brand-mark {
	display: block;
	width: 108px;
	height: 30px;
	background: var(--ink-nav-fg);
	mask: url("/brand/ankra-white.svg") no-repeat left center / contain;
}
.workspace-label {
	display: flex;
	align-items: center;
	gap: var(--ink-space-2);
	padding: var(--ink-space-4) var(--ink-space-2);
	margin-bottom: var(--ink-space-2);
}
.workspace-label > div,
.account-copy {
	display: grid;
	gap: var(--ink-space-1);
	min-width: 0;
}
.workspace-label strong,
.account-copy strong {
	font-size: var(--ink-type-small-size);
	font-weight: var(--ink-weight-medium);
}
.workspace-label small,
.account-copy small {
	font-size: var(--ink-type-caption-size);
	color: var(--ink-nav-fg-muted);
}
.workspace-avatar,
.account-avatar {
	display: grid;
	place-items: center;
	flex: none;
	width: 32px;
	height: 32px;
	border: 1px solid var(--ink-nav-border);
	border-radius: var(--ink-radius-md);
	background: var(--ink-bg-subtle);
	font-size: var(--ink-type-small-size);
}
button.ink-nav-item {
	width: 100%;
	border: 0;
	background: transparent;
	text-align: left;
	font-family: var(--ink-font-nav);
}
button.ink-nav-item:hover {
	background: var(--ink-nav-bg-hover);
}
button.ink-nav-item[aria-current] {
	background: var(--ink-nav-bg-active);
}
.ink-nav-footer {
	flex-direction: column;
	align-items: stretch;
	gap: var(--ink-space-2);
	padding-inline: 0;
}
.account-row {
	display: flex;
	align-items: center;
	gap: var(--ink-space-2);
	padding: var(--ink-space-2);
}
.account-copy strong {
	overflow: hidden;
	text-overflow: ellipsis;
	white-space: nowrap;
}
.ink-nav-footer > #logout {
	margin-left: var(--ink-space-2);
}
.crumbs {
	display: flex;
	align-items: center;
	gap: var(--ink-space-2);
	font-size: var(--ink-type-small-size);
	min-width: 0;
}
.crumbs > span:not([aria-current]),
.crumbs > a {
	color: var(--ink-fg-muted);
}
.crumbs > [aria-current] {
	overflow: hidden;
	text-overflow: ellipsis;
	white-space: nowrap;
}
.appearance {
	width: 136px;
	flex: none;
}
.appearance select {
	font-size: var(--ink-type-caption-size);
	border-color: var(--ink-border-default);
	background: var(--ink-bg-canvas);
}
.main {
	display: flex;
	flex-direction: column;
	min-height: calc(100dvh - var(--ink-size-header-height));
	width: 100%;
	margin-inline: auto;
	gap: var(--ink-space-8);
	outline: none;
}
#workspace {
	flex: 1;
	min-width: 0;
}
.view {
	display: flex;
	flex-direction: column;
	gap: var(--ink-space-8);
}
.eyebrow {
	font-size: var(--ink-type-caption-size);
	font-weight: var(--ink-weight-medium);
	color: var(--ink-fg-muted);
}
.footer {
	display: flex;
	align-items: center;
	justify-content: space-between;
	gap: var(--ink-space-4);
	margin-top: auto;
	padding-top: var(--ink-space-4);
	border-top: 1px solid var(--ink-border-default);
	font-size: var(--ink-type-caption-size);
	color: var(--ink-fg-muted);
}
.notice {
	padding: var(--ink-space-4);
	background: var(--ink-status-danger-bg);
	border: 1px solid var(--ink-status-danger-border);
	border-radius: var(--ink-radius-md);
	color: var(--ink-status-danger-fg);
	white-space: pre-wrap;
	overflow-wrap: anywhere;
}
.loading-state {
	flex: 1;
	display: grid;
	place-content: center;
	color: var(--ink-fg-muted);
}
.login {
	flex: 1;
	display: flex;
	flex-direction: column;
	justify-content: center;
	align-items: center;
	gap: var(--ink-space-8);
	padding: var(--ink-space-8) 0;
}
.login-content {
	display: grid;
	justify-items: center;
	gap: var(--ink-space-8);
	max-width: 560px;
	text-align: center;
}
.support-symbol {
	display: grid;
	place-items: center;
	width: 64px;
	height: 64px;
	border: 1px solid var(--ink-border-default);
	border-radius: var(--ink-radius-xl);
	background: var(--ink-bg-surface);
}
.support-symbol svg {
	width: 32px;
	height: 32px;
}
.heading-group {
	display: grid;
	gap: var(--ink-space-2);
}
.login-actions,
.actions {
	display: flex;
	align-items: center;
	gap: var(--ink-space-2);
	flex-wrap: wrap;
}
.login-actions {
	justify-content: center;
}
.login-staff,
.login-permissions {
	font-size: var(--ink-type-small-size);
}
.login-permissions {
	max-width: 48ch;
	text-align: center;
}
.text-link {
	text-decoration: underline;
	text-underline-offset: 4px;
	color: var(--ink-fg-default);
}
.conversation-layout {
	display: grid;
	grid-template-columns: var(--ink-c-page-list-width) minmax(0, 1fr);
	gap: var(--ink-space-4);
	min-height: 480px;
	flex: 1;
}
.ticket-list {
	min-width: 0;
}
.list-heading {
	display: flex;
	justify-content: space-between;
	align-items: center;
	gap: var(--ink-space-2);
	padding-bottom: var(--ink-space-2);
	border-bottom: 1px solid var(--ink-border-default);
}
#tickets {
	display: grid;
	gap: var(--ink-space-1);
	margin-top: var(--ink-space-2);
}
.ticket {
	display: grid;
	gap: var(--ink-space-2);
	width: 100%;
	text-align: left;
	padding: var(--ink-space-4);
	border: 1px solid transparent;
	border-radius: var(--ink-radius-md);
	background: transparent;
	color: var(--ink-fg-default);
	font-size: var(--ink-type-small-size);
}
.ticket:hover {
	background: var(--ink-bg-subtle);
}
.ticket[aria-current="true"] {
	border-color: var(--ink-border-default);
	background: var(--ink-bg-muted);
}
.ticket-title {
	font-weight: var(--ink-weight-medium);
	overflow-wrap: anywhere;
}
.ticket-meta {
	display: flex;
	flex-wrap: wrap;
	align-items: center;
	gap: var(--ink-space-2);
	color: var(--ink-fg-muted);
	font-size: var(--ink-type-caption-size);
}
.ticket-number {
	font-family: var(--ink-font-mono);
	color: var(--ink-fg-muted);
	font-size: var(--ink-type-caption-size);
}
.ticket-empty {
	padding: var(--ink-space-4);
	font-size: var(--ink-type-small-size);
}
.panel {
	min-width: 0;
	background: var(--ink-bg-surface);
	border: 1px solid var(--ink-border-default);
	border-radius: var(--ink-c-card-radius);
	padding: var(--ink-space-8);
}
.detail-panel {
	display: flex;
	flex-direction: column;
	gap: var(--ink-space-4);
}
.empty-state {
	flex: 1;
	display: flex;
	flex-direction: column;
	align-items: center;
	justify-content: center;
	gap: var(--ink-space-2);
	padding: var(--ink-space-8) 0;
	text-align: center;
}
.empty-state p {
	max-width: 40ch;
}
.empty-icon {
	display: grid;
	place-items: center;
	width: 40px;
	height: 40px;
	margin-bottom: var(--ink-space-2);
	border: 1px solid var(--ink-border-default);
	border-radius: var(--ink-radius-lg);
	color: var(--ink-fg-muted);
	font-size: var(--ink-type-title2-size);
}
.conversation-description,
.message-body {
	white-space: pre-wrap;
	overflow-wrap: anywhere;
	color: var(--ink-fg-default);
}
.conversation-controls {
	display: flex;
	gap: var(--ink-space-2);
	align-items: end;
	flex-wrap: wrap;
	padding-block: var(--ink-space-4);
	border-block: 1px solid var(--ink-border-default);
}
.conversation-controls > label {
	flex: 1;
	min-width: 128px;
}
.messages {
	display: grid;
	gap: var(--ink-space-4);
}
.message {
	display: grid;
	gap: var(--ink-space-2);
	padding-block: var(--ink-space-4);
	border-bottom: 1px solid var(--ink-border-default);
	min-width: 0;
}
.message-header {
	display: flex;
	align-items: center;
	gap: var(--ink-space-2);
	flex-wrap: wrap;
	color: var(--ink-fg-muted);
	font-size: var(--ink-type-caption-size);
	overflow-wrap: anywhere;
}
.message.internal {
	padding: var(--ink-space-4);
	background: var(--ink-bg-subtle);
	border: 1px solid var(--ink-border-default);
	border-radius: var(--ink-radius-md);
}
.reply-form,
.form-stack,
.form-panel {
	display: grid;
	gap: var(--ink-space-4);
}
.form-panel {
	max-width: var(--ink-size-content-prose);
	width: 100%;
}
.form-grid {
	display: grid;
	grid-template-columns: 1fr 1fr;
	gap: var(--ink-space-4);
}
pre {
	white-space: pre-wrap;
	overflow-wrap: anywhere;
	font-family: var(--ink-font-mono);
	font-size: var(--ink-type-code-size);
	line-height: var(--ink-type-code-line-height);
	margin: 0;
}
.context {
	font-size: var(--ink-type-small-size);
	color: var(--ink-fg-muted);
}
.context summary {
	cursor: pointer;
}
.context pre {
	margin-top: var(--ink-space-2);
}
.secret {
	padding: var(--ink-space-4);
	background: var(--ink-bg-subtle);
	border: 1px solid var(--ink-border-default);
	border-radius: var(--ink-radius-md);
}
.token-row {
	display: flex;
	gap: var(--ink-space-4);
	align-items: center;
	justify-content: space-between;
	padding: var(--ink-space-4) 0;
	border-bottom: 1px solid var(--ink-border-default);
}
.token-row > div {
	display: grid;
	gap: var(--ink-space-1);
	min-width: 0;
	overflow-wrap: anywhere;
}
.token-row small {
	color: var(--ink-fg-muted);
}
#tokens {
	margin-top: var(--ink-space-4);
}
#navigation-dialog {
	position: fixed;
	inset: 0 auto 0 0;
	margin: 0;
	padding: 0;
	border: 0;
	max-height: 100dvh;
	height: 100dvh;
	width: min(280px, 85vw);
	max-width: none;
	background: var(--ink-nav-bg);
	color: var(--ink-nav-fg);
	box-shadow: var(--ink-shadow-lg);
}
#navigation-dialog::backdrop {
	background: var(--ink-bg-scrim);
}
#navigation-dialog > .ink-nav {
	height: 100%;
	overflow: auto;
	border: 0;
}
#close-navigation {
	position: absolute;
	right: var(--ink-space-2);
	top: var(--ink-space-2);
}
.noscript {
	padding: var(--ink-space-8);
}
@media (max-width: 1100px) {
	.conversation-layout {
		grid-template-columns: 240px minmax(0, 1fr);
	}
	.panel {
		padding: var(--ink-space-4);
	}
}
@media (max-width: 767px) {
	.conversation-layout {
		grid-template-columns: minmax(0, 1fr);
		min-height: 0;
	}
	.detail-panel {
		min-height: 320px;
	}
	.form-grid {
		grid-template-columns: 1fr;
	}
	.crumbs > a:first-child,
	.crumbs > a:first-child + span {
		display: none;
	}
	.appearance {
		width: 112px;
	}
	.ink-topbar {
		gap: var(--ink-space-2);
	}
	.crumbs {
		gap: var(--ink-space-1);
	}
	.login-actions {
		display: grid;
		width: 100%;
	}
	.login-actions > a {
		width: 100%;
	}
	.login-content {
		width: 100%;
	}
	.footer {
		align-items: start;
	}
	.ticket-list:has(.ticket) {
		max-height: 360px;
		overflow: auto;
	}
	.conversation-controls > label {
		min-width: 100%;
	}
	.main {
		gap: var(--ink-space-4);
	}
}
@media (forced-colors: active) {
	.brand-mark {
		forced-color-adjust: none;
		background: CanvasText;
	}
	.ticket[aria-current="true"] {
		outline: 2px solid Highlight;
	}
}
@media (prefers-reduced-motion: reduce) {
	*,
	*::before,
	*::after {
		scroll-behavior: auto !important;
		transition: none !important;
		animation: none !important;
	}
}